Page 26 - NAPA 2021-2022

It’s Easy to Manage Your Health Care

with My Account

1 2 3 4 5 6 7 8
As a CareFirst BlueCross BlueShield (CareFirst)
member, your personalized benefit information is
available 24/7. Register for My Account for secure
online access to your coverage details, ID cards and
more. Plus, you’ll also be able to quickly locate in-
network providers and facilities nationwide.
Go to carefirst.com/myaccount to register.

My Account at a glance:
Home
1 1
■ ■ Quickly view plan information including effective 2
Doctors
date, copays, deductible, out-of-pocket status and 4 3
recent claims activity ■ ■ Find in-network providers and
■ ■ Manage your personal profile details including facilities nationwide, including 4
password, username and email, or choose to receive specialists, urgent care centers 5
materials electronically and labs 6
■ ■ Send a secure message via the Message Center ■ ■ Select or change your primary
■ ■ Check Alerts for important notifications care provider (PCP) 7
2 ■ ■ Locate nearby pharmacies 8
Coverage
My Health
■ ■ Access your plan information—plus, see who 5
is covered ■ ■ Access health and wellness discounts
■ ■ Update your other health insurance information, through Blue365
if applicable ■ ■ Learn about your wellness program options 1
■ ■ View, order or print member ID cards
6
■ ■ Review the status of your health expense account Documents
(HSA) ■ ■ Look up plan forms and documentation 2
Claims ■ ■ Download Vitality, your annual member
3
resource guide
■ ■ Check your claims activity, status and history
7
■ ■ Review your Explanation of Benefits (EOBs) Tools
■ ■ Track your remaining deductible and ■ ■ Access the Treatment Cost Estimator to calculate
out-of-pocket total costs for services and procedures
3
■ ■ Submit out-of-network claims
Help
■ ■ Review your year-end claims summary 8
■ ■ Find answers to many frequently asked questions
■ ■ Send a secure message or locate important
phone numbers
1 Only if offered by your plan.
2 Only available when using a computer.
3 The doctors accessed via this website are independent providers making their own medical determinations and are not employed by
CareFirst. CareFirst does not direct the action of participating providers or provide medical advice.

CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc., which are independent licensees of the
Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association,
an association of independent Blue Cross and Blue Shield Plans.
SUM2739-1E (6/20)