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When you need care
When your PCP isn’t available, being familiar with your options will
help you locate the most appropriate and cost-effective medical care.
The chart below shows how costs* may vary for a sample health plan
depending on where you choose to get care. Did you know that
where you choose to
Sample Sample symptoms 24/7 Rx
cost get lab work, X-rays and
surgical procedures can
■■ Cough, cold and flu have a big impact on
Video Visit $20 ■■ Pink eye
(urgent care services) ✔ ✔ your wallet? Typically,
■■ Ear pain
services performed in a
Convenience Care ■■ Cough, cold and flu hospital cost more than
(e.g., CVS MinuteClinic $20 ■■ Pink eye non-hospital settings
or Walgreens ✘ ✔
Healthcare Clinic) ■■ Ear pain like LabCorp, Advanced
Radiology or ambulatory
■■ Sprains
Urgent Care ■■ Cut requiring surgery centers.
(e.g., Patient First $60 stitches ✘ ✔
or ExpressCare)
■■ Minor burns
■■ Chest pain
Emergency $200 ■■ Difficulty breathing
Room ✔ ✔
■■ Abdominal pain
■■ If you are unsure about your
24-Hour Nurse $0 symptoms or where to go for care,
Advice Line call 800-535-9700, anytime day or
night to speak to a registered nurse.
* The costs in this chart are for illustrative purposes only and may not represent your specific
benefits or costs.
To determine your specific benefits and associated costs:
■ Log in to My Account at carefirst.com/myaccount;
■ Check your Evidence of Coverage or benefit summary;
■ Ask your benefit administrator; or
■ Call Member Services at the telephone number on the back of
your member ID card.
For more information and frequently asked
I
questions, visit carefirst.com/needcare.
PLEASE READ: The information provided in this document regarding various care options is meant to be helpful when you are seeking care and
is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment
belongs entirely to you.
CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc., which are independent licensees of the
Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an
association of independent Blue Cross and Blue Shield Plans.
SUM3424-1P (3/21)