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When you need care
               When your PCP isn’t available, being familiar with your options will
               help you locate the most appropriate and cost-effective medical care.
               The chart below shows how costs* may vary for a sample health plan
               depending on where you choose to get care.                         Did you know that
                                                                                  where you choose to
                                   Sample   Sample symptoms    24/7    Rx
                                    cost                                          get lab work, X-rays and
                                                                                  surgical procedures can
                                           ■■  Cough, cold and flu                have a big impact on
                Video Visit         $20    ■■  Pink eye
                (urgent care services)                          ✔      ✔          your wallet? Typically,
                                           ■■  Ear pain
                                                                                  services performed in a
                Convenience Care           ■■  Cough, cold and flu                hospital cost more than
                (e.g., CVS MinuteClinic   $20   ■■  Pink eye                      non-hospital settings
                or Walgreens                                    ✘      ✔
                Healthcare Clinic)         ■■  Ear pain                           like LabCorp, Advanced
                                                                                  Radiology or ambulatory
                                           ■■  Sprains
                Urgent Care                ■■  Cut requiring                      surgery centers.
                (e.g., Patient First     $60   stitches         ✘      ✔
                or ExpressCare)
                                           ■■  Minor burns

                                           ■■  Chest pain
                Emergency           $200   ■■  Difficulty breathing
                Room                                            ✔      ✔
                                           ■■  Abdominal pain

                                           ■■  If you are unsure about your
                24-Hour Nurse        $0      symptoms or where to go for care,
                Advice Line                  call 800-535-9700, anytime day or
                                             night to speak to a registered nurse.

                  *   The costs in this chart are for illustrative purposes only and may not represent your specific
                benefits or costs.
               To determine your specific benefits and associated costs:

               ■    Log in to My Account at carefirst.com/myaccount;
               ■    Check your Evidence of Coverage or benefit summary;
               ■    Ask your benefit administrator; or
               ■    Call Member Services at the telephone number on the back of
                  your member ID card.
                   For more information and frequently asked
               I

                   questions, visit carefirst.com/needcare.


                PLEASE READ: The information provided in this document regarding various care options is meant to be helpful when you are seeking care and
                is not intended as medical advice. Only a medical provider can offer medical advice. The choice of provider or place to seek medical treatment
                belongs entirely to you.






               CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc., which are independent licensees of the
               Blue Cross and Blue Shield Association. BLUE CROSS®, BLUE SHIELD® and the Cross and Shield Symbols are registered service marks of the Blue Cross and Blue Shield Association, an
               association of independent Blue Cross and Blue Shield Plans.
               SUM3424-1P (3/21)
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